Flexible, personalised passenger shuttle service

fips

fips complements the existing public transport services provided by Rhein-Neckar-Verkehr GmbH (rnv) in Mannheim and Heidelberg. fips thus improves connections within the citys' neighbourhoods and the districts on the outskirts.

Electric vehicles can be booked spontaneously and flexibly via the myVRN app or the VRNflexline/fips app. You decide the start point, destination and departure time, as fips takes you to your destination within the service areas. The app intelligently combines the journey requests of several passengers with similar routes or destinations.

Journeys to and from the bus stop right up to your doorstep for the first and last mile, trips to the shops, doctor’s appointments or leisure outings: fips makes it all easier and more convenient. Because wherever buses and trains no longer go, fips takes you the rest of the way! Enter your starting point and destination, choose your departure time and enjoy flexible travel with fips!

Download the myVRN app for fips bookings

If you’re using fips as part of your journey alongside other train or bus services, the myVRN app is ideal for booking fips. As well as standard journey information, it also provides all the details you need about timetables and tickets. 

If you’re travelling exclusively with fips within a service area – for example, to visit the doctor or for a similar reason – the VRNflexline/fips on-demand app is ideal. It’s available from the Apple App Store and the Google Play Store

  • Flexible: Passengers can use fips exactly when they need it. fips is not only flexible, but also more efficient thanks to the smart grouping of passengers travelling on similar routes.
  • Personalised: fips takes passengers from A to B within its service areas and operating hours, on demand and without a fixed timetable.
  • Accessibility: Step boards and electric sliding doors make boarding easier for people with reduced mobility. Assistance with boarding is also available. For passengers who rely on a wheelchair, vehicles have been adapted to be wheelchair-accessible. For families with children, child seats can be booked as an extra. There is space in the boot for a pushchair or a walking frame. Please specify any such requirements when booking.
  • Shuttle: Our electric vehicles are powered by electricity sourced from renewable energy and have five passenger seats.

Where and when does fips run in Mannheim?

fips operates in the Mannheim districts of Franklin, Straßenheim, Taylor, Vogelstang and Wallstadt, as well as at Käfertal railway station, from Monday to Friday from 5 am to midnight, on Saturdays from 6 am to midnight and on Sundays from 8 am to midnight. From 8 pm, fips also operates in the Gartenstadt district. From 10 pm, the service area is further extended to include Feudenheim.


Where and when does fips run in Heidelberg?

In Heidelberg, fips operates daily in the Ziegelhausen/Schlierbach and Emmertsgrund/Boxberg/Rohrbach Süd service areas from 5.00 am until 1.15 am the following day. From 8.00 pm and at weekends, services also run to S-Bf. Altstadt in the Ziegelhausen/Schlierbach service area and to Königstuhl.

Das fips-Bediengebiet in Heidelberg, Stadtteile Schlierbach und Ziegelhausen als Karte.

How much does fips cost?

To travel with fips in Mannheim or Heidelberg, you’ll need a valid ticket, such as a season ticket like the Deutschland-Ticket, the D-Ticket Job or the D-Ticket JugendBW. 

You cannot save an existing ticket when booking a fips journey in the myVRN app. In the VRNflexline/fips app, you can select your ticket when booking. 

If you do not have a valid ticket, passengers can purchase a separate ticket in the myVRN app. In the VRNflexline/fips app, if you do not have a ticket, the VRN straight-line fare will be charged when you book your fips journey. 

In all cases, the ticket must be shown before the journey begins.


How does fips work?

Illustration "fips-App laden", Mann sitzt vor übergroßem Handy, auf dem die fips-App zu sehen ist

Download the app

Download the myVRN app or the VRNflexline/fips app. Register once and select your preferred payment method.

Illustration "Start und Ziel festlegen", Mann neben übergroßem Handy, auf dem eine Strecke von A nach B angezeigt wird

Set the start and finish points

Open the myVRN app or the VRNflexline/fips app, enter your destination and departure time, and select options for accessibility, child seats, etc.

Illustration "Die nächste Fahrt wird ermittelt", fips-Fahrzeug und Lokalisierungspin vor einer Skyline

The next journey is being calculated

You will receive a suggestion as to when fips can pick you up. When you confirm a journey, the route to the pick-up point will be shown on the map.

Illustration "fips holt dich ab", fips-Fahrzeug neben wartendem Mann

fips will pick you up

fips will pick you up at a virtual stop near you. The running board and electric door make it easy to get in.

Don't have a smartphone to hand?

Passengers who do not use a smartphone can also book fips by telephone on 0621 10 77 077, provided they have registered in advance (by post, email or in person at a mobility centre). This service is available 24 hours a day. Please ensure you are at the pick-up point at the specified time.
 

Video guide for fips and VRNflexline


Any questions?

We have summarised the most important questions and answers about fips here.
Automatically translated with DeepL, without guarantee of accuracy.