fips - flexible individual passenger shuttle

What is fips?

fips complements the existing public transport services offered by Rhein-Neckar-Verkehr GmbH (rnv) in Mannheim and Heidelberg. fips thus improves connections within the city districts and the districts on the outskirts of the city.

The environmentally friendly electric vehicles can be booked spontaneously and flexibly via the fips app. You determine the start, destination and departure time, because fips takes you to your destination within the service areas. The journey requests of several passengers with similar routes or destinations are intelligently combined.

Journeys from and to the bus stop almost to your front door on the first and last mile, the way to the shops, doctor's appointments or leisure outings: fips makes it easier and more convenient. Enter your starting point and destination, select your departure time and ride fips in an environmentally friendly way!

Download fips app

  • Flexible: Passengers can use fips exactly when they need it. fips intelligently bundles passengers together on similar routes in the interests of the environment. This is not only more efficient, but also helps to reduce car traffic and to protect our climate.
  • Individual: fips takes passengers from A to B within the service areas and times, on demand and without a fixed timetable.
  • People: Steps and electric sliding doors make boarding easier for passengers with limited mobility. Assistance can also be provided when boarding. Vehicles have been adapted for wheelchair users. Child seats can be booked for families with children. There is space for a pushchair in the luggage compartment. Please indicate such requests when booking.
  • Shuttle: Our environmentally friendly electric vehicles run on 100 per cent green electricity and have five passenger seats.

Where does fips travel and how much does it cost?

How does fips work?

Illustration "fips-App laden", Mann sitzt vor übergroßem Handy, auf dem die fips-App zu sehen ist

Download fips app

Download the fips app, register once and enter your preferred payment method.

Illustration "Start und Ziel festlegen", Mann neben übergroßem Handy, auf dem eine Strecke von A nach B angezeigt wird

Set start and finish

Open the fips app, enter your destination and departure time and select options for accessibility, child seats, etc.

Illustration "Die nächste Fahrt wird ermittelt", fips-Fahrzeug und Lokalisierungspin vor einer Skyline

The next trip is determined

You will receive a suggestion as to when fips can pick you up. When you confirm your journey, the route to the pick-up location will be shown on the map.

Illustration "fips holt dich ab", fips-Fahrzeug neben wartendem Mann

fips picks you up

fips picks you up at a virtual stop in your neighbourhood. Steps and an electric door make boarding easier.

Illustration "Am Monatsende wird abgerechnet", Mann neben übergroßem Handy, auf dem ein Eurozeichen zu sehen ist

Settlement after the end of the journey

Billing takes place automatically at the end of your journey via the credit card or direct debit you have stored.

No smartphone to hand?

Passengers who do not use a smartphone can also book fips by telephone on 0621/465-4444 after registering in advance at an rnv mobility centre. This is possible around the clock.

Any questions?

We have summarised the most important questions and answers about fips here.

We will be happy to help you. Of course you can also send us a message.

Gefördert durch Bundesministerium für Verkehr und digitale Infrastruktur aufgrund eines Beschlusses des deutschen Bundestags und gefördert durch das Land Baden-Württemberg, Ministerium für Verkehr, Strategiedialog Automobilwirtschaft BW.
Automatically translated with DeepL, without guarantee of accuracy.