Travelling Safely

Whether at our stops or on buses, trams and fips: safety is a top priority at rnv.

We take care of your safety. Discover the various offers. Find out more on the following pages or in person at our mobility centres about our various measures for a safe journey with rnv.

Feel good on public transport

Service & Security

Information on video surveillance, security staff and clean bus stops

The Special Service

Call a Taxi

All information on fares, ordering and the women's night taxi in Heidelberg

Gelber Teddybär auf einer Bank an der Haltestelle Boveristraße

Forgot Something?

Lost and Found

Items found in our vehicles are handed in to the lost property offices in the cities.

Fahrgäste mit Kinderwagen warten an einer Haltestelle auf die Straßenbahn.

Whether Wheelchair, Rollator or Pushchair

Accessibility

So that using the bus, tram and fips is as easy as possible for everyone.

Bicycle, E-Scooter, Pets

Conditions of Carriage

What you are allowed to take with you in our vehicles - and what not.

Travelling Safely

Service & Security

Call a Taxi

Lost and Found

Accessibility

Conditions of Carriage

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0621/465-4444

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