Rhein-Neckar-Verkehr GmbH (RNV) is the largest major traffic alliance in Germany that was formed by several cities. RNV operates the suburban railway, tram and bus routes in Mannheim, Heidelberg and Ludwigshafen. Furthermore, it is also represented in the southern Hessen region with its subsidiaries V-Bus GmbH and Omnibusbetriebe Beth GmbH.
The approximately 200 km long railway network is the longest single meter-gauge network in Germany. It includes not only bus, tram and suburban rail routes, but also two railway routes.
The managing partners of Rhein-Neckar-Verkehr GmbH are the cities of Mannheim, Ludwigshafen and Heidelberg. With more than 1800 employees, 183 trams and light rail vehicles as well as around 180 buses, RNV offers attractive public transport and makes an important contribution to sustainable and environmentally-friendly mobility in the Rhein-Neckar metropolitan region.
RNV’s headquarters is located in Mannheim. In addition, there are two larger depots in Ludwigshafen and Heidelberg as well as smaller depots in Mannheim-Käfertal, Edingen and Bad Dürkheim. RNV also runs three customer service centres in Mannheim, Ludwigshafen and Heidelberg.
We are pleased to offer you advice on all aspects of RNV and local public transport in the Rhein-Neckar metropolitan region. You can contact us from Monday to Friday from 8 a.m. to 4 p.m. by telephone: 0049-621-465-4444.
Customer Service Centres and Sales Points
Our customer service centres are open from Monday to Friday from 10 a.m. to 6 p.m., as well as on Saturdays from 10 a.m. to 3 p.m.
tram and bus stop “Heidelberg Hauptbahnhof“ (main station)
N1 / Stadthaus
tram stop „Paradeplatz“
tram and bus stop „Berliner Platz“
Lost and Found
All items lost and found in our vehicles are dropped of at the lost property offices of the cities as quickly as possible. In Mannheim and Ludwigshafen, the lost items can generally be collected in the lost property office after one day. In Heidelberg, lost items can be picked up on the following Friday after a short telephone notice.
Heidelberger Dienste GmbH, Hospitalstr. 5, Tel.: 06221/653797
Opening Hours: Mo to Th: 8 a.m. to 4 p.m., Fr: 8 a.m. to 2 p.m.
City of Mannheim: Tel.: 0621/293-3275
Opening Hours: Mo: 8 a.m. to 2 p.m., Tu, We and Fr: 8 a.m. to 12 p.m., Th: 8 a.m. to 6 p.m.
City of Ludwigshafen: Tel.: 0621/504-2404
Opening Hours: Mo, Tu, Th: 8 a.m. to 12 p.m., Th: 2 p.m. to 6 p.m., We and Fr closed
Rhein-Neckar-Verkehr GmbH is a member of the Rhein-Neckar transport association (VRN) and its fares are based on VRN regulations. For ticket prices, please visit www.vrn.de.
Tram tickets can only be bought from the ticket vending machines, which are located at every stop, or from our customer service centres, but not from the driver.
As the transport company of a thriving metropolitan area, RNV also offers a special service for night owls. In Heidelberg, we provide a night bus network from 12 a.m., the so-called “moonliners” that operate once an hour.
In Ludwigshafen, the night bus network starts at 8:30 p.m.
In Mannheim, the regular services also operate at night. Until 11:30 p.m., the tram routes 1, 2, 3, 6 and 7 operate every 20 minutes. Routes 4 and 5 operate every 30 minutes. Furthermore, at 12 p.m. and 1 p.m., there are connections to all districts in Mannheim on a daily basis. At the weekend, route 5 operates around the clock connecting Mannheim and Heidelberg.
Use our electronic timetable on the left to put together your personal itinerary.
Additionally, our departure display provides you with real-time departures for all of our stops and routes.
How to find us
Here you can find the directions to our main depots and our customer service centres in Heidelberg, Ludwigshafen and Mannheim: